Shopping Cart

Returns and Complaints

RETURNS

We do our best so that you’re pleased with everything you have bought from us, but if you are unhappy with your products for any reason, you can return them to us for a full refund.

Orders  must be returned by post within 28 days from when they were received . The products are your responsibility until they reach our office. We recommend that you use a postal service that insures you for the value of the products you are returning and you should keep proof of postage.

You will be responsible for the cost of returning the products to us by post unless the product is damaged.

We will refund the full price you paid for the products, using the same method you used to pay for them.

Make sure our product is perfume free, pet’s hair free and in a resaleable condition. We will not refund your money if the product is dirty or used.

When you decide to return your order, contact us on biuro@fun2bemum.pl and fill in the return form and include it in the package.

COMPLAINTS

If you spot any damage upon arrival or when using our products, contact us immediately on biuro@fun2bemum.pl and we will do our best to help you. However, if you want to return your order for a refund, you have to fill in return form.

 

You can return your order to our office in Poland

Fun2bemum (return)

ul. Plac  Trojana 1

83-333 Chmielno

POLAND

or if it’s cheaper and more convenient for you to one of our warehouses in EU:

GERMANY:

“Fun2bemum (FHU Napieralscy)”
Oldenburger Ring 3,
02829 Markersdorf

UNITED KINGDOM:

“Fun2bemum (FHU Napieralscy)”
Unit D, 26 Thornleigh Trading Estate,
DY2 8UB Dudley

FRANCE:

“Fun2bemum (FHU Napieralscy)”
22 rue Edmond Rostand porte 0012,
59130 Lambersart

SPAIN:

“Fun2bemum (FHU Napieralscy)”
Calle Albacete 27, Prov. Toledo
45210 Yuncos

ITALY:

“Fun2bemum (FHU Napieralscy)”
Via Papa Giovanni XXIII n 13/15,
20090 Rodano(Mi)

Customer service

We are always here to help You!

Easy 14 days returns

14 days money back guarantee

100% Secure Checkout

PayPal / MasterCard / Visa