Privacy Policy and Terms and Conditions

Terms and Conditions

1. Information about us

Our website http://www.fun2bemum.com  is operated by FHU Napieralscy Aleksandra Napieralska ul. Plac Trojana 1, 83-333 Chmielno, POLAND NIP 5891815521

How to communicate with us?

Fun2Bemum

Ul . Plac Trojana 1

83-333 Chmielno

POLAND

+48 570 028 664

Email: contact@fun2bemum.com

2.Ordering

All orders are accepted by our website 24/7. You don’t have to set up the account to place an order but by doing it, you will be able to place an order in the future without giving your personal data again. Placing your order you choose, color, size and quantity. By placing your order you’re bonded by sales agreement

3.Stock Availability

All products in our shop are available. If we can’t fulfill your order we will inform you by email about different options. If you decide to cancel your order we will refund your money. If you pay by credit or debit card we will refund your for products which are not available. If you pay using PayPal any payment made for products which are not available will be credited back to your PayPal account

4. Prices

Please be aware that the prices displayed on our site include Value Added Tax where applicable but exclude delivery costs, which will be added to the total amount due. The applicable delivery costs will be clearly displayed during the checkout process.

Due to the large number of products on our site, it is always possible that some of the products listed on our site may be incorrectly priced, despite our best efforts. If we discover there is a pricing error, we will normally, at our discretion, either: (i) contact you and give you the option of reconfirming your order at the correct price or cancelling it; or (ii) reject your order and notify you of the rejection.

5. Payment

– We accept payments via debit or credit cards via Stripe system

– We accept payment by PayPal. Please note that if you wish to pay for your products using PayPal, and you do not already have an existing PayPal account, you will be required to set up a new account with PayPal directly. However, you don’t have to set up a fully registered account. b) At present, we do not accept cash, cheques or gift vouchers as payment online.

 – By submitting an order to us through our site, you are confirming that the payment details provided on your order are valid and correct. All transactions will be in they currency you’ve chosen. If your card pays with alternative currency your card provider or bank will determine the exchange rates to be applied and may add an additional processing or administration charge in relation to such payments which you will be liable to pay.

– Any order placed using PayPal will be charged at the time your order is submitted. If we reject or cancel your order for any reason this charge will be credited back to your PayPal account.

6. Delivery

If you don’t have an account, you can enter a delivery address once you have chosen the products you want to buy from us. If you have an account, you can save your delivery address in the My Data section. You can amend your delivery address at any time during checkout, until you click the Place Order button.

Please note that many countries have import restrictions on certain products or materials. The products you order for delivery to worldwide destinations may be subject to duties or taxes upon importation. These duties or taxes are levied once the product reaches the country of destination. You are responsible for determining whether there is any restriction on delivery of our products to your selected destination. You are also responsible for any duties, taxes or additional costs levied on your product at the time of importation, and for paying those costs. We recommend you contact your local customs authority or post office (where applicable) to learn more about customs restrictions and possible costs prior to placing an order.

7. Returns Policy

We do our best so that you’re pleased with everything you have bought from us, but if you are unhappy with your products for any reason, you can return them to us in accordance with this Returns Policy.

Orders delivered to international addresses must be returned by post within 28 days from when they were received . The products are your responsibility until they reach our office.

You will be responsible for the cost of returning the products to us by post unless the product is damaged We recommend that you use a postal service that insures you for the value of the products you are returning and you should keep proof of postage.

We will refund the full price you paid for the products, using the same method you used to pay for them.

Make sure our product is perfume free, pet’s hair free and in a resalable condition. We will not refund your money if the product is dirty or used.

You can download reurn form here: PDF

8. Reasonable care

If you want to return or exchange your products, you must take reasonable care of them and they should be returned to us in their original condition, which means that:

You can open the packaging to look at and try on the products as you would in our stores.

You must not try on the products wearing strong perfume/aftershave or a deodorant which may leave scent or marks on the products.

Tags should not be removed from products.

The original packaging should be retained and returned.

You can return your order to our office in Poland

Fun2bemum (return)

ul. Plac  Trojana 1

83-333 Chmielno

POLAND

or if it’s cheaper and more convenient for you to one of our warehouses in E.U:

GERMANY:

“Fun2bemum (FHU Napieralscy)”

Oldenburger Ring 3,

02829 Markersdorf

UNITED KINGDOM:

“Fun2bemum (FHU Napieralscy)”

Unit D, 26 Thornleigh Trading Estate,

DY2 8UB Dudley

FRANCE:

“Fun2bemum (FHU Napieralscy)”

22 rue Edmond Rostand porte 0012,

59130 Lambersart

SPAIN:

“Fun2bemum (FHU Napieralscy)”

Calle Albacete 27, Prov. Toledo

45210 Yuncos

ITALY:

“Fun2bemum (FHU Napieralscy)”

Via Papa Giovanni XXIII n 13/15,

20090 Rodano(Mi)Exchanges

We don’t offer exchanges but we understand judging your  size or style can be tricky so we offer a full refund to all unused products.

9 Cancellations

Our customers have a legal right to cancel orders bought online:

You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.

To cancel your order before dispatch you have to email us immediately with details of your name, address, details of the order you wish to cancel and, where available, your phone number and email address. You can cancel by using the Contact Us form .

If you decide to cancel, you should return the products to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery).

We may make a deduction from the reimbursement for loss in value of any products supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any products supplied.

10. Product colours

We make every effort to display the colours of the products that appear on our site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

This does not affect your statutory rights.

11. Entire agreement

These Terms & Conditions and other notices elsewhere on our website contain the whole agreement between us and you relating to the supply of products. No other terms or conditions will form part of the contract, unless agreed by us in writing and signed by an authorised fun2bemum employee.

Our right to vary these Terms & Conditions

We have the right to revise and amend these Terms & Conditions from time to time. You will be subject to the Terms & Conditions in force at the time that you order products from us.

12. Privacy of children on our website

Our site is not intended for use by children under the age of 18, and we will not knowingly collect any information from any person below the age of 18.

In order to enter into a contract with fun2bemum, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. 

13. Terms of Website Use

This section tells you about the terms and conditions (‘Terms of Use’) on which you may use our website fun2bemum.com (‘our site’), whether as a guest or a registered user. Please read these Terms of Use carefully before you start to use our site. By using our site, you indicate that you accept these Terms of Use and that you agree to abide by them.

Your personal information

When ordering any products from our site, you will be asked to complete a registration process. Information that you provide on our site must be complete and accurate. You must not impersonate any other person or entity or use a false name or a name that you are not authorised to use. From time to time we may make other services available which also require registration. We process personal information about you in accordance with our Privacy Policy.

Password and account security

To access your stored data on our site, you will need to input your account and password details (‘log in’ details). You are responsible for maintaining the confidentially of your sign in details and any activities that occur under your account. If you have any concerns about your sign in details or think they have been misused, you should contact us  straight away to let us know and we can deactivate your account immediately.

Intellectual property

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.

Site availability

If the need arises, we may suspend access to our site, or close it indefinitely. We will not be liable if for any reason our site is unavailable at any time or for any period.

Complaints

At fun2bemum. com we aim to delight our customers at all times. However, if you are unhappy about any aspect of our site or the service you receive from us and would like to make a complaint, please contact us via contact@fun2bemum.com

Changes to our Terms and Conditions

Any changes we may make to our Terms of Use in the future will be posted on this page. These Terms of Use were last updated in June 2020.

Privacy Policy

1) Details of the Controller

In the following we will inform you how we will collect personal data

The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Aleksandra Napieralska, ul. Plac Trojana 1, 83-333, Chmielno, Poland, email: contact@fun2bemum. The controller who is in charge of the processing of personal data is the natural or legal person who determines the purposes and means of the processing of personal data.

 On our website we use SSL or TLS encryption to protect the transmission of personal data. It’s very easy to recognize the encrypted connection by the character string https:// and the lock symbol in the browser you currently use.

2) What data we collect when you use our website

When you visit our website without registration we only collect the following data:

– which part of the website you visit

– date and time

– browser used

– operating system used

– amount of data sent in bytes

Cookies

Cookies are small text files that are being stored on your device. Cookies are used to:

– adjust the content of the website to your preferences and optimize the use of the website

– to create statistics which help to understand how website users use web pages. Further, it allows to improve the structure and content

Two types of cookies are collected:

– session cookies – they are deleted after closing your browser

– persistent cookies – they recognise your browser on your next visit

What cookies collect? Browser and location data, IP address

To make our website more attractive to you, we work with advertising partners. Cookies from them are also stored on your hard drives. However, you will be informed about it in next chapters. It’s possible to set up your browser to block cookies or delete them. Detailed information is available in the browser settings. Please bear in mind, if you block cookies from fun2bemum.com, the functionality of our website may be limited.

Contacting us

We collect personal data when you contact us. These data are stored only for the purpose of contacting with you. Once you decide to conclude the contract, your data will be deleted

Registration

We ask for personal data when you decide to open an account with fun2bemum.com. It saves time next time you visit our website as you don’t have to fill in all your order details again.

What we collect during registration process?

– Your first and last name

– Full shipping or invoice address

– e-mail address

– telephone number (courier requirement)

It is possible to delete your customer account at any time. You can do it by contacting the controller and all your personal data will be deleted.

Placing order

When you place your order with us, we collect the following personal data:

– Your first and last name

– Full shipping or invoice address

– e-mail address

– telephone number (courier requirement)

– if you need VAT invoice we will also need: business name, business address, VAT number, telephone number (courier requirement)

– transport companies (UPS, DPD) will be also given some of your personal data: Name, address, telephone number, e-mail address

– In terms of payment systems using an external payment system, fun2bemum.com doesn’t store any of your data. Paypal and Stripe we use for external payments store your data and have the access to your payment details.

Google analytics

Google Analytics uses so-called cookies, which are text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website (including the shortened IP address) is generally transmitted to a Google server in the USA and stored there.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use.

YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR MARKETING PURPOSES. WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

3) How long will we store your data?

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

If you have any concerns about us storing your personal data, contact us via email: contact@fun2bemum.com

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